Effective Date: March 2026
This Privacy Policy explains how The Liverpool Glass Company collects, uses and protects any personal information that you provide when using this website.
1. Who We Are
The Liverpool Glass Company
34C Sefton Lane Industrial Estate
Maghull
Liverpool
L31 8BX
Phone: 0151 374 1044
2. Information We Collect
We may collect the following information when you use our website:
Name
Email address
Phone number (if provided)
Message or enquiry details submitted via our contact form
Website usage data (cookies or analytics)
3. How We Use Your Information
We collect this information to:
Respond to enquiries
Provide quotes and services
Improve our website and services
Communicate with you regarding your enquiry
We will never sell, rent, or trade your personal data to third parties.
4. Legal Basis For Processing
Under UK GDPR, we process personal data under the following lawful bases:
Legitimate interest (responding to enquiries)
Contractual necessity (providing quotes or services)
5. Data Storage
Your information is stored securely and only kept for as long as necessary to respond to your enquiry or provide our services.
6. Cookies
Our website may use cookies to improve user experience and analyse website traffic.
You can choose to accept or decline cookies through your browser settings.
7. Your Rights
Under UK data protection law, you have the right to:
Request access to your personal data
Request correction of inaccurate data
Request deletion of your data
Object to processing of your data
To exercise these rights, please contact:
8. Changes To This Policy
We may update this policy occasionally. Any changes will be posted on this page.
9. Contact Us
If you have any questions regarding this policy, contact:
10. How to Make a Data Protection Complaint
If you have any concerns about how we collect, use or store your personal data, please tell us so that we can put things right. You can raise a data protection complaint by emailing us at info@tlgcl.co.uk, by calling 0151 374 1044, or by writing to us at The Liverpool Glass Company, 34C Sefton Lane Industrial Estate, Maghull, Liverpool, L31 8BX, marking your correspondence “Data Protection Complaint”.
We will acknowledge your complaint within 30 days of receiving it. We will then take appropriate steps to investigate it without undue delay, keep you informed of our progress, and tell you the outcome.
If you are unhappy with how we have handled your complaint, you also have the right to complain to the Information Commissioner’s Office (ICO), the UK’s data protection regulator. You can contact the ICO at www.ico.org.uk, by calling 0303 123 1113, or by writing to: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. We would, however, appreciate the chance to address your concerns first.
