1. Introduction

 

Welcome to The Liverpool Glass Company website (www.theliverpoolglasscompany.com). By using this website or placing an order with us, you agree to be bound by these Terms and Conditions.

 

2. About Us

 

The Liverpool Glass Company provides glass supply, glazing services, and related installations for residential and commercial customers across the UK.

 

3. Quotations

 

All quotations provided by The Liverpool Glass Company are valid for 30 days unless otherwise stated. Prices may be subject to change due to material costs, measurement changes, or unforeseen circumstances.

 

4. Orders and Acceptance

 

An order is considered confirmed once the customer accepts the quotation and any required deposit has been received.

 

5. Deposits and Payments

 

A deposit may be required before work begins or materials are ordered. The remaining balance is due upon completion of the work unless otherwise agreed in writing.

 

Failure to make payment within the agreed timeframe may result in additional charges or legal recovery of the outstanding balance.

 

6. Measurements and Customer Responsibility

 

Where measurements are supplied by the customer, The Liverpool Glass Company cannot accept responsibility for inaccuracies. If we carry out a site survey, we will ensure measurements are taken professionally.

 

Customers must ensure safe and reasonable access to the installation area.

 

7. Installation

 

Installation dates provided are estimates and may change due to weather conditions, supplier delays, or other unforeseen circumstances.

 

8. Cancellations

 

Orders involving bespoke or custom-made glass products may not be cancellable once production has started.

 

If cancellation is accepted, any costs incurred up to that point may be deducted from any refund.

 

9. Warranty and Defects

 

We aim to provide high-quality products and workmanship. If you believe there is a defect, please contact us within a reasonable timeframe.

 

Warranty terms may vary depending on the product or service provided.

 

10. Liability

 

The Liverpool Glass Company will not be liable for indirect or consequential losses arising from the use of our products or services.

 

Our total liability shall not exceed the value of the goods or services provided.

 

11. Website Use

 

All content on this website, including images and text, is the property of The Liverpool Glass Company and may not be reproduced without permission.

 

12. Privacy

 

Any personal data provided through this website will be handled in accordance with applicable UK data protection laws.

 

13. Governing Law

 

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of England and Wales.

 

14. Contact Information

 

If you have any questions regarding these Terms and Conditions, please contact us through the website or by email.